Privacy policy

Privacy Policy for True Friend Personal Care Brand:

Effective Date: June 18, 2024

True Friend Personal Care Brand ("True Friend," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and disclose the information you provide to us through our website, mobile applications, and other online services (collectively, the "Services").

1. Information We Collect:

- Personal Information: When you use our Services, we may collect personal information such as your name, email address, shipping address, payment details, and other information necessary to process your orders and provide customer support.

- Non-Personal Information: We may also collect non-personal information such as cookies, IP addresses, browser type, device information, and website usage data to improve our Services and personalize your experience.

2. Use of Information:

We use the information we collect for the following purposes:

- Process and fulfill your orders
- Communicate with you about your orders and provide customer support
- Customize and improve our products and services
- Send you promotional offers, newsletters, and marketing communications (with your consent)
- Prevent fraudulent activities and ensure the security of our Services

3. Data Security:

We have implemented security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption technologies to safeguard your data during transmission and storage.

4. Third-Party Services:

We may use third-party service providers to assist us in operating our Services, conducting our business, or servicing you. These third parties may have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

5. Children's Privacy:

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided us with their information, please contact us, and we will take steps to delete it.

6. Updates to Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on this page.

7. Contact Us:

If you have any questions or concerns about our Privacy Policy, or if you would like to exercise your privacy rights, please contact us at contact@truefriendco.com.

By using our Services, you agree to the terms of this Privacy Policy. Thank you for choosing True Friend Personal Care Brand.